Information on booking, cancellation, prices & discounts
Booking
Changes & cancellations during the off-season
Off-season = from the start of summer holidays in July until March
For all tours and lectures that between the first day of the summer holidays and December 31st or between January 1st and March 31st Our terms and conditions apply. These terms and conditions apply. normal cancellation and rebooking conditions:
Change of booking
up to 3 days before the tour or the lecture for free customizable
- Start time
- Date of the tour or lecture
- number of participants
in the last 3 days before the tour or the lecture
- No more rebookings possible!
- Number of participants for tour – reduction by max. 20%
Take part in the tour less than 80 % the registered participants We reserve the right to at least... 80 % of the booked persons will be invoiced to ask.
- Number of participants for tour – increase possible
- The number of classes or groups for lectures cannot be reduced further.
Cancellation of booking
- for free
up to 3 days before the appointment - 50% Cancellation fee
in the last 3 days - 100% Cancellation fee within the last 24 hours
Changes & cancellations during peak season
Peak season = from April until the last day of school in July
For all tours and lectures that between April 1st and the last day of school before the summer holidays Due to high demand and limited capacity, these events will not take place. Different cancellation and rebooking conditions. These regulations were necessary to ensure fair appointment scheduling and planning security during the peak season.
Change of booking
until 14 days before the tour or the lecture for free customizable
- Start time
- Date of the gate or lecture
- number of participants
in the last 14 days before the tour or the lecture
- No more rebookings possible!
- Number of participants – no reduction
- Number of participants for tour – increase possible
Cancellation of booking
- for free
up to 14 days before the appointment - 50% Cancellation fee within the last 14 days
- 100% cancellation fee
in the last 3 days
How and where can the booking be changed or canceled:
- about the booking confirmation
(which will be sent by email after booking) - by email
- by phone call
Prices
Prices for tours
since 1 January 2026, including VAT
Normal prices
adult
Student
Student
Senior
€20 (incl. €3.33 VAT)
12 € (incl. 2 € VAT)
15 € (incl. 2.5 € VAT)
15 € (incl. 2.5 € VAT)
group prices
(from 10 people)
adult
Student
Student
Senior
16 € (incl. 2.67 € VAT)
10 € (incl. 1.67 € VAT)
12 € (incl. 2 € VAT)
12 € (incl. 2 € VAT)
From 10 pupils/students:
Accompanying persons included
Prices for private tours
Private tours are available for groups of 4 or more. For private tours with fewer than 10 people, a flat fee applies in addition to the cost per person. For groups of 10 or more, the tour can be booked privately free of charge (upon request).
| 4-6 participants | 100 € | (incl. €16.67 VAT) |
| 7-9 participants | 70 € | (incl. €11.67 VAT) |
| from 10 participants | for free |
Prices for addiction prevention lectures
For schools, universities, technical colleges or other youth groups
since 1 January 2026, including VAT
| Prices (incl. VAT) | contained VAT | |
|---|---|---|
| flat rate per lecture for one class | 180 € | 30 € |
| each additional class | 84 € | 14 € |
| travel costs (for schools outside Vienna) | ticket for Vienna → School → Vienna |
- flat rate per lecture for one class
- each additional class
- travel costs
(for schools outside Vienna)
- €180 (incl. €30 VAT)
- €84 (incl. €14 VAT)
- ticket for
Vienna → School → Vienna
Payment options
How
Type of payment
- Online payment:
Credit card, PayPal, Klarna or EPS - Cash payment
- Transfer
Preferred payment method: Bank transfer
When
Time of payment
- for tours or lectures in the Off-season: Payment is due no later than 2 weeks after the tour or lecture.
- for tours or lectures in the peak season: no later than the day of the tour or lecture
- All payment methods are available in both seasons.
Special conditions for bookings
Bookings for schools / school classes
Wiener Nimmerland is part of the Vienna Educational Opportunities program, and Nico's Tour is considered an official Wienxtra offering. This allows participating schools to bill their participation in Nico's Tour directly through Vienna Educational Opportunities.
Nico's tour can be billed via Wienxtra again from next school year, i.e. from September 2026.
Bookings for dates in the high and low seasons
The months leading up to the summer holidays are particularly busy for us, as many schools plan their Vienna weeks, project days, or end-of-year trips during this time. To ensure fair and predictable scheduling despite our limited capacity, slightly stricter rules apply to cancellations and changes to bookings during this period (more information available from [contact information missing]). Changes & cancellations during peak season).
- peak season: April to the last day of school in July
The other months are considered off-season. During this time, we can offer more flexible booking and cancellation policies (more information at [contact information]). Changes & cancellations during the off-season).
- Off-seasonJuly to December & January to March
Bookings for large groups (40 people or more)
There is no official maximum limit. We've already had tours with 60-70 students, and that worked perfectly without any technical support. So, in principle, even large groups can easily participate in a tour together.

To ensure that everyone hears the tour equally well, even with so many participants, we have a Audio tour guide system. The tour guide wears a small microphone and up to 80 participants can hear the information via headphones. Live broadcast hear.

Outside of peak season, a large group can easily be split into two tours. These can then take place simultaneously with two different tour guides.
Price reductions
for socially disadvantaged school classes
Reduced participation
Even though our sponsorship is currently exhausted, we still want to enable as many students as possible to participate. Therefore, we offer a special rate for school classes where costs are a barrier. social discount of 40 % to.
For groups of 10 or more kids: instead of €10 per student only €6 per student
for Culture Pass holders
Free participation
Holders of a Culture Pass can participate in a tour free of charge. Officially, there are [number] people per tour. two places available (but we don't take it that seriously). Booking with a culture pass is as usual via e-mail, phone or on-line possible.
Book online with Culture Pass:
- Select date
- Please indicate “Culture Pass” as a note/comment
- Select “Pay later” as your payment method
for holders of a disability pass
Free participation
People with disabilities, or those who possess a disability pass, can participate in the tours free of charge. Participants with a disability pass can register as usual. e-mail, phone or on-line can be booked.
Book online for people with a disability pass:
- Select date
- Please specify the number of person categories with disability passes as a note/comment (e.g., "2 adults with disability passes", "4 students with disability passes").
- Select "Pay later" as the payment method so that the discount can be deducted beforehand.

