- up to 2 culture pass holders per tour
- a tour generally only takes place when at least 2 people have booked
Up to 24 hours before the tour start time, booking can be easy canceled free of charge will. In the last 24 hours, the cancellation fee is 100% of the booking cost.
By request can also enter when canceling coupon be requested for the total amount of the booking. This is valid for 1 year from the date of issue and can be used at a later date to book a tour on any date.
Up to 24 hours before the tour start time, booking can be easy rebooked free of charge will. For a change of booking in the last 24 hours, but no later than 6 hours before the tour, a fee from 30% of total cost to be paid at the time of booking (for the additional processing time).
About the booking confirmation by e-mail everyone can independently on-line the appointment to another Fixed date and/or the Change number of participants. Of course it can also be done by Phone call, e-mail or web form be rebooked.